Legal
Terms of use
Last updated: 9 November 2026 · Version: draft 1
Who we are
BroomBroom is provided by 12 Hobbies Studio Limited, registered in England and Wales, company number 16488194, registered office 89 Portland Street, Barnsley, S70 3QT ("we", "us"). Contact: [email protected].
What BroomBroom is
BroomBroom is an app that records your drives and works out a mileage claim using mileage rates published by HMRC. By creating an account or using the app you agree to these terms and to our privacy policy.
Your account
- You must be at least 18 and use BroomBroom for yourself.
- Keep your sign-in details safe. You are responsible for what happens under your account.
- Give us correct information, and tell us if you think someone else has got into your account.
Free and Pro
BroomBroom has a free plan, currently limited to 40 drives a month and one vehicle, and a paid plan called Pro. What each plan includes is described on the pricing page and in the app. We may change what is in each plan, including the free limit, but we will not take away something you have already paid for during the period you have paid for.
Subscriptions and payment
- Pro is bought through the Apple App Store or Google Play. The store, not us, takes payment and handles billing, renewals, receipts and refunds, under its own terms. Apple's standard licence terms apply to the iPhone app.
- Subscriptions renew automatically at the end of each period unless you cancel in your Apple or Google account at least 24 hours before it ends.
- Prices are shown in the store and include VAT. A launch offer, where available, applies to the first year of the annual plan only.
- Deleting your BroomBroom account does not cancel your subscription. You need to cancel it in the store.
- Your rights to cancel and to a refund are set by the store's rules and by UK consumer law. Nothing in these terms takes away your legal rights.
Please check your records
- BroomBroom is a record-keeping tool. It is not tax advice, and it is not endorsed or approved by HMRC.
- Drive detection depends on your phone and can miss drives, split them or record journeys that were not drives. You are responsible for checking your records are complete and correct before you rely on them for a claim, an invoice or a tax return.
- Rates and rules can change. We try to keep our rate table up to date with HMRC's published figures, but you should check GOV.UK for anything that matters to you.
- Whether a journey counts as business travel, and whether you can claim for it, is a matter between you, your employer and HMRC. Ask your accountant if you are unsure.
How you may use BroomBroom
Please do not misuse the service. In particular, do not try to get around the free limit or other limits, access anyone else's data, interfere with or overload our servers, copy or reverse engineer the app (except where the law allows), or use it for anything unlawful, such as making false claims.
Your data
Your drives and other data belong to you. You give us permission to store and process them so that we can run the service for you. You can export or delete them at any time, as set out in the privacy policy.
Our software
We give you a personal, non-exclusive licence to use BroomBroom on your own devices. The app, its design and the BroomBroom name and logo belong to us or our licensors.
Keeping the service running
We aim to keep BroomBroom available and working, but we cannot promise it will always be, because of maintenance, faults and things outside our control, such as your phone or network. We may update the app, and we may end the service with reasonable notice, giving you the chance to export your data and, if you have paid in advance, a refund of the unused period where the store allows it.
Ending your use
You can stop using BroomBroom and delete your account at any time. We may suspend or close an account that breaks these terms, after warning you where we reasonably can.
Our responsibility to you
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that the law does not allow us to limit. Subject to that, we are not liable for losses that were not reasonably foreseeable, for loss of profit or business, or for a tax or expenses claim that is refused or reduced, including because a drive was missed or recorded incorrectly. Our total liability to you for any one matter is limited to the amount you paid us, through the store, in the 12 months before it.
Changes to these terms
We may change these terms, for example when the law or the service changes. We will give you reasonable notice of changes that matter, in the app or by email. If you carry on using BroomBroom after the change takes effect, you accept the new terms. If you do not agree, you can delete your account.
The law and where to complain
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you can also use the courts of your home country. Contact us first at [email protected], and we will do our best to put things right.