Questions and answers

Good questions, straight answers

Cannot find yours? Email [email protected].

The basics

Is BroomBroom approved by HMRC?

No. BroomBroom uses the mileage rates HMRC publishes and does the arithmetic, but HMRC does not endorse or approve it, and it is not tax advice. Check your records before you claim.

Who is it for?

Anyone in the UK who drives their own vehicle for work and wants a tidy record: employees claiming mileage from an employer, sole traders, landlords, carers, sales reps and tradespeople.

When can I get it?

The apps are not in the App Store or Google Play yet. This website will carry the links on launch day.

Which phones does it work on?

iPhone and Android phones. We will list the minimum versions with the store pages.

Tracking

Will it miss drives?

Sometimes. Phones limit what apps can do in the background, and no tracker is perfect. When a drive is missed or split you can add it by hand or join two drives together. We are testing detection on real drives before launch.

What about my battery?

Watching for drives uses some battery, as any app that uses location in the background does. We measure it on real phones and will publish what we find before launch rather than promise a figure now.

Does it work without a signal?

Yes. Drives are saved on your phone first and sent when you are back online.

Can I track my bike or motorbike?

Yes. You can add cars, vans, motorbikes and bicycles, and each uses its own HMRC rate.

Rates and claims

What is the mileage rate for 2026/27?

For cars and vans it is 55p a mile for the first 10,000 business miles in the tax year, then 25p. Motorbikes are 24p and bicycles 20p. The full table by tax year shows how it has changed.

What if my employer pays a different rate?

You can set your own rate. Reports show it clearly as a custom rate.

Does it work for electric cars?

Yes. A car you own uses the same HMRC rates as a petrol or diesel car. The lower advisory electricity rates are for company cars only, so BroomBroom does not use them for your own car.

Will my accountant accept the report?

The report lists every drive with its date, places, miles, purpose and the amount, with a total. That is what most accountants ask for, but it is always worth asking yours.

Price and billing

Is it free?

Yes, up to 40 drives a month, with no adverts. Drives you add by hand count towards the 40. Pro removes the limit and adds reports, more vehicles and the fuel log.

How much is Pro?

£39.99 a year or £4.99 a month, including VAT, with a launch offer of £29.99 for the first year. You pay through the App Store or Google Play.

How do I cancel?

In your Apple or Google account settings, under subscriptions. You keep Pro until the end of the period you have paid for.

Your data

Where is my data kept?

On our servers in the European Union, and on your phone. The privacy policy says exactly what we store.

Do you sell my location?

No. There are no adverts and we do not sell or share your data for marketing.

How do I delete my account?

Follow the steps on the delete your account page. It removes your drives and everything else we hold about you.

Can I take my data with me?

Yes. You can export all of your data from the account settings in the app, or email us and we will send you a copy of everything we hold.