Delete your account and data: BroomBroom

Draft for reviewThis page is a draft for the owner to review before the app is released. The steps in the app will be checked against the release build.

Option 1: delete it in the app

Open BroomBroom and go to Settings.
Choose Account, then Delete account.
Read what will be removed and confirm.

Before you delete, you may want to export your data from the same screen. Deletion cannot be undone.

Option 2: ask us by email

If you cannot open the app, or you have already removed it, email [email protected] from the email address you signed up with, and say you want your account deleted. If you signed in with Apple or Google, tell us which and include the name on the account. We may ask a question to confirm it is you, so that nobody else can delete your account.

We will confirm by email once it is done.

Just want to remove some data?

You can delete individual drives, places, vehicles and fuel entries in the app at any time. If you want us to remove something you cannot reach yourself, email us.

What is deleted

Your account and sign-in details
All your drives, including the places, addresses and notes on them
Your saved places and rules
Your vehicles, fuel and charging entries, odometer readings and any receipt photos
Your settings

We start deleting straight away and finish within 30 days. Copies in our encrypted backups are removed as the backups are replaced, which takes up to 35 days after that.

What is not deleted

Reports you have already sent or saved. A report you emailed to your accountant, or saved on your phone, is a copy we do not control.
Your subscription. Deleting your account does not cancel a subscription. Cancel it in your Apple or Google account, under subscriptions, or you may carry on being charged. We cannot cancel it for you.
Records of your purchase. Apple and Google keep their own billing records under their own policies.
Anything the law requires us to keep. If we ever have to keep something, we will tell you what and why.

Questions